IS

Turoff, Murray

Topic Weight Topic Terms
0.323 group support groups meeting gdss decision systems meetings technology study electronic ems task process communication
0.177 collaborative groups feedback group work collective individuals higher effects efficacy perceived tasks members environment writing

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Hiltz, Starr Roxanne 1 Johnson, Kenneth 1
Computer-Mediated Communication Systems 1 Group Decision Support Systems 1

Articles (1)

Group Decision Support: The Effects of Designated Human Leaders and Statistical Feedback in Computerized Conferences. (Journal of Management Information Systems, 1991)
Authors: Abstract:
    Twenty-four groups of five professionals and managers used computer conferences to reach agreement on the best solution to a complex ranking problem. Two software tools for structuring the conferences were employed in a two-by-two factorial design. Groups with "designated leadership" (DL) used software support to elect a discussion leader. Groups with"statistical feedback" (SF) were presented with tables periodically that displayed the mean rank and degree of consensus for each item. DL improved levels of consensus; in the absence of a leader, SF improved level of agreement slightly. Statistical feedback as operationalized in this experiment was detrimental to the ability of a group to achieve "collective intelligence," defined as a group decision better than the prediscussion decision of any of its individual members. Characteristics of the individuals and groups were also associated with variations in outcomes.